The Ritz-Carlton, Kuala Lumpur

Everything about this hotel was amazing! From the wonderful staff, to the room and all it's amenities. The hotel itself was so beautiful, clean and smelled amazing all the time. The breakfast was AMAZING there were so many options and I absolutely loved the fresh juice bar! I had mentioned that we were coming to celebrate a wedding anniversary and there was such a cute setup which included balloons, rose petals and cake! This was so sweet. I would 100% recommend this hotel and would love to come back again!

The staff especially the concierge Felix were exceptional The hotel itself is grand, regal, beautifully fitted

The room was clean and staff very friendly. And aslo the breakfast also very nice.

We did a 2 bedroom suite and the space was great! They didn't mention that it had an office which is where we ended putting the kid's crib instead of the 2nd bedroom. The staff at the hotel was great and always helpful especially when taking cabs and loading up the kids and stroller. Location was fantastic and it was easy to walk to Jin Bukit Bintang walking through the JW Marriott and The Starhill shops that are connected.

Everything about the property was great. We stayed in the 3-bedroom apartment. It’s huge, clean and wel equipped. Check in at reception Since we arrived early morning, we requested an early check in before the stay through email. This was possible upon availability. When we arrived at 10.00 am in the hotel, we were received by the friendly staff and the appartement was ready and we could go in. Location The location is convenient and central, the pavilion mall and Fahrenheit mall are within 5 min walk. There are many restaurants and shops in the area. Food street is nearby and good clean massage places are all within 10 min walking distance. Breakfast The breakfast buffet is really good and elaborate. A lot of variety and fresh juices pre-packed in glass bottles, so easy to take with if you cannot finish. The service from the staff is really good at the breakfast. Staff The staff is amazingly friendly and very accommodating. Since it was my friend’s bachelorette trip, we decorated the room. The staff helped us decorating, gave a complimentary cake and card. Every evening housekeeping stopped by for a second cleaning service and to check if we needed something else. Housekeeping even folded clothes (which were left in the bed) and made sure the rooms were very tidy. Whenever we would return from the markets and shopping places, staff would take over our heavy bags and deliver it to our room. Thank you for the lovely experience and making our stay wonderful.